Federal High Court, Abuja, has dismissed a suit filed by Air Peace Limited challenging the powers of the Federal Competition and Consumer Protection Commission (FCCPC) to investigate consumer complaints and issue summons.

The judgment, delivered by Justice James Omotosho, affirms the commission’s powers under the Federal Competition and Consumer Protection Act, 2018 (FCCPA) to receive complaints, assess matters brought before it, and take appropriate lawful steps, including investigation where necessary.

Welcoming the decision, the Executive Vice Chairman and Chief Executive Officer of the FCCPC, Tunji Bello, said the judgment provided useful clarity on the importance of regulatory oversight in protecting consumers and promoting fair market practices.

He noted that the matter arose from complaints relating to unrefunded ticket fares, cancelled flights, and other service concerns affecting passengers.

Bello reiterated that consumers who pay for services were entitled to fair treatment, transparency, and redress in accordance with applicable laws.

According to him,an investigation is an administrative process intended to establish facts and determine whether further action is warranted. It does not amount to a finding of liability or wrongdoing.

According to him, the commission is committed to engaging all market participants in a fair, professional, and transparent manner, while ensuring due process at every stage of its proceedings.

He encouraged businesses operating in Nigeria to comply with lawful regulatory processes and maintain effective complaint-resolution systems that address consumer issues promptly and fairly.