Thursday, 28th March 2024
To guardian.ng
Search
Breaking News:
News  

Dana Air passenger recovers lost $5000, valuables

By Wole Oyebade
12 April 2019   |   3:44 am
A passenger on Dana Air Abuja-Lagos flight has recovered the sum of $5000 (N1.8 million) and other valuables lost in transit. The passenger, with name withheld, discovered he has lost a bag on reaching Victoria Island. But on return to the airport, the bag with all items intact was presented to him. The lucky passenger,…

PHOTO: Nigerian Flight Deck

A passenger on Dana Air Abuja-Lagos flight has recovered the sum of $5000 (N1.8 million) and other valuables lost in transit.

The passenger, with name withheld, discovered he has lost a bag on reaching Victoria Island. But on return to the airport, the bag with all items intact was presented to him.

The lucky passenger, among others, commended the integrity and professionalism demonstrated by the Dana Air security team.

The airline, in a statement, confirmed the development. The Media and Communications Manager of Dana Air, Kingsley Ezenwa, said they were not surprised by the commendations received, adding that the security team has been on constant display of integrity and professionalism on and off the job.

“There have been many cases of lost and recovered items like phones, ipads, huge sums of money, Nigerian passports with valid visas and lots of valuable items. We have also returned a lot of missing foreign and Nigerian passports to the immigration, embassies and even sometimes call the owners in the cases where we are able to track the passenger’s booking with authentic details. This is also one of the reasons we advise passengers to enter their correct details when booking,” Ezenwa said.

Another passenger, Musa Anasemi, who forgot a Nigerian passport with a valid U.S. visa, said he didn’t have an idea where he left the passport, but after about nine days, he decided to check with Dana Air.

“He got his passport with gratitude and praises for the airline and the security staff that found the item and declared it.

“We carry out our due diligence in recruitment across board and have invested heavily in training and retraining of staff. We also try our best to keep staff happy in our little way and these are the results.

“We are also glad that our staffs have been able to prove to the world that some of the things they hear about us around the world are actually not true. The safety, comfort and well-being of our guests will remain a top priority and we will continue to keep the flag flying,” Ezenwa said.

In 2018, Dana Air had 34 of its air passengers’ luggage missing with 32 of them recovered between January and December of same year according to a report obtained from the Nigerian Civil Aviation Authority (NCAA).

0 Comments