NCC charges telecoms consumers to be cyber security-conscious
It said that this year’s World Consumer Rights Day (WCRD), which was observed last month, focused on tackling plastic pollution in line with the e-waste regulation being pursued by the commission.
Besides, it insisted that being cyber conscious would help them prevent crimes committed through the internet among other ugly developments.
Executive Vice Chairman of the Commission, Prof. Umar Garba Danbatta, also emphasised the importance of the ongoing National Identity Number (NIN)-SIM data linkage exercise, stressing that it was aimed at ensuring a credible citizen database for improved national security.
Danbatta, who spoke at the NCC special day at the just-concluded 32nd Enugu International Trade Fair, said that the commission would continue to engage with telecoms consumers and enlighten them on their rights and privileges within the telecommunications sector.
He stated that events of such nature provide the opportunity for NCC, as a telecoms regulator, to interact with consumers and attend to their service-related concerns.
The vice-chairman, represented by the Director, Public Affairs, NCC, Dr. Ikechukwu Adinde, highlighted some of the regulatory initiatives put in place by the commission for protecting, informing, and educating the consumers.
These initiatives include the NCC Emergency Toll-free Number 112; the NCC Consumer Complaint Toll-Free Number 622; the Do-Not-Disturb (DND) Short Code 2442, the Regulation on Forceful Subscription, and measures put in place to check cases of pre-registered Subscriber Identity Module (SIM) cards.
He praised the efforts of the ECCIMA at sustaining the fair over the years, pointing out that the Enugu International Trade Fair remains the largest and most important business event in the South-East of the country.
“The Fair is pivotal to bolstering the economic and industrial transformation of the region in view of its enormous business potential,” Danbatta said.
In attendance during the NCC Day at the Fair were executive members of the Enugu Chamber of Commerce, Industry, Mines, and Agriculture.
Earlier in his welcome address, President of the Chamber, Sir Emeka Nwandu, who was represented by the First Deputy President, Jasper Nduagwuike, extolled the role of the Chamber in the facilitation and promotion of robust exchange of business engagements in the South-East region of the country over the years through various initiatives, such as the trade fair.
During an interactive executive session with the ECCIMA executives at the commission’s pavilion, the Director, Public Affairs, Dr. Ikechukwu Adinde, and the Director, Consumer Affairs, Mr. Efosa Idehen, fielded questions ranging from consumer complaints management, the recent USSD policy, NIN-SIM linkage exercise, and other industry-related issues.
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