The Nigeria Revenue Service (NRS) has restated its determination to drive voluntary tax compliance in the country through seamless access to tax services using technology.
The NRS stated this on Wednesday at the official unveiling of Rev360, its next-generation digital tax administration platform designed to deliver a more integrated, intelligent, and taxpayer-centric tax administration experience.
Speaking at the event, the Executive Chairman of the Nigeria Revenue Service, Dr. Zacch Adedeji, described Rev360 as a transformational platform that supports the Service’s transition to Tax Administration 3.0 by improving service delivery, strengthening compliance management, enhancing transparency, and simplifying taxpayer interactions.
According to him, Rev360 represents a significant step towards building a more modern, efficient, and responsive tax administration system that aligns with global best practices and the evolving needs of taxpayers and businesses.
He said NRS has evolved from an accounting agency to a technology agency.
Also speaking, the Minister of Finance and Coordinating Minister of the Economy, Mr. Taiwo Oyedele, commended the Nigeria Revenue Service for its commitment to innovation and institutional transformation, noting that digital platforms such as Rev360 are critical to strengthening revenue administration, improving the ease of doing business, enhancing investor confidence, and supporting the Federal Government’s economic reform agenda. Oyedele who was represented by the Permanent Secretary in the Ministry of Finance, Mr. Mohammed Danjuma, stated that efficient, technology-enabled tax administration systems are increasingly becoming the backbone of modern economies and are essential to creating a transparent, predictable, and business-friendly environment that supports sustainable growth and national development.
Earlier in her speech, the Executive Director, Medium and Emerging Taxpayers Group, Mrs. Bolaji Akintola, noted that Rev360 represents the first phase of a broader transformation journey aimed at simplifying taxpayer interactions with the Service and improving the overall taxpayer experience.
According to her, the platform is designed to improve taxpayer onboarding, filing, payment processing, compliance management, and support services, while providing taxpayers with greater visibility, convenience, and confidence in fulfilling their tax obligations.
Speaking in an interview, the Executive Director, technology at NRS, Iniabasi Akpan, said so far 600,000 taxpayers have been unboarded on the platform. He said the technology platform makes it easy for the taxpayers to pay their taxes. “It is much faster, much more convenient, and will ultimately drive voluntary compliance”, he said, adding that if people can pay easily, they can pay faster, conveniently from the comfort of their offices and their home, “I think naturally it will make people do it much more easily.”
A major highlight of the event was the panel session themed “Designed by Us, Used by All’, where operational users, support teams, and platform administrators shared practical insights on platform adoption, operational readiness, stakeholder engagement, taxpayer support, and lessons from the implementation journey.
The Service also showcased its integrated support framework comprising the Rev360 Command Centre, Customer Service Group, Operations Teams, Information Technology Service Management teams, and Corporate Communications personnel established to provide timely support, issue resolution, escalation management, and continuous stakeholder engagement throughout the implementation process.
The launch further reinforced the Nigeria Revenue Service’s commitment to innovation, digital transformation, stakeholder collaboration, and continuous improvement as it advances its vision of building a modern revenue administration system that is efficient, transparent, data-driven, and responsive to the needs of taxpayers and the Nigerian economy.
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