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“At Crown Healthcare, counterfeited medical items, not consistent with our corporate vision” – Monga

By Guardian Nigeria
10 December 2022   |   1:33 am
Crown Healthcare (Nigeria) Limited (CHNL) was established in 2015 with the aim of becoming a leading technologically-innovative-driven medical equipment and services company in Nigeria,...

Guarav Monga, Managing Director/CEO, Crown Health (Nigeria) Limited

Crown Healthcare (Nigeria) Limited (CHNL) was established in 2015 with the aim of becoming a leading technologically-innovative-driven medical equipment and services company in Nigeria, and Africa as a whole. With objectives to provide quality medical equipment and services to our immediate environment; be recognized as a regional market leader in provision of medical solutions on a daily basis; CHNL also aims to grow the market share in a sustainable, responsive and profitable way.

In terms of how the far the company has gone in achieving its set objects, the Managing Director Gaurav Monga said “Today, Crown Healthcare has become a household name in the Nigerian medical space, as well as Africa, and is being reckoned with through its various successfully carried-out projects across the country and beyond, especially by its comprehensive and cutting-edge solutions for small, medium, and advanced medical outfits in Africa. Also, it is noteworthy that Crown Healthcare is now present in five countries in Africa including Nigeria, Kenya, Uganda, Tanzania, Rwanda.

He listed CHNL’s products to include: Endoscopy-Karl Storz, consumables, laboratory and radiological medical products and our core sources include America, Europe, UK and Asia. According to Monga, these high quality products with competitive prices set Crown Health far above other competitors. Coupled with this is the company’s unwavering commitment in providing quality, technological and innovative driven medical equipment and services to small, medium, and large customers.

In his words, “A clinical sense of urgency in responding to customers’ need with high level of satisfaction in focus is another. Our solid, competent, dynamic and ever-focused daily trained team of salesmen, engineers, after-sales services and other experts also make us different from numerous competitors jockeying for market positioning. Reliability, in terms of on-time delivery to wherever our customers are located; we are highly flexible with pragmatic approach in dealing with ever-changing business challenges.

As a highly proactive and forward-looking organization, CHNL has an enviable list of clientele in Nigeria which include: Evercare Hospital; Euracare Multi-Specialist Hospital; Echolab Radiology & Laboratory Services; Aminu Kano Teaching Hospital; Federal Medical Centre, Bida; Federal Medical Centre, Ebute Metta; Clinix Healthcare; Cedar Crest Hospital; Subol Hospital; Wellmed Healthcare; Duchess Hospital; amongst others.

Concerning the issue of counterfeit medical items in the market and what it portend for quality healthcare to humanity, the CHNL boss noted that “Counterfeit medical items is not consistent with our corporate vision and goals as a company and it has never been part of our character to showcase fake and counterfeit products. This ugly practice has never and will not be condoned in Crown Healthcare as a company because we uphold the best global practices in dealing with all our principals.

The issue of counterfeit medical items is quite counter-productive to quality healthcare and has devastating ill-effects on final end users. Effective regulations should be put in place to stop and prevent this major enemy to human existence.”
He added that in order to avoid supply of fake products, “We are in alignment with producers who possess global best practices with various standard organizations such as ISO: NCPDP, ASTM. Also, our delivery passes through rigorous checking and regulations before final delivery.

While lamenting the challenges in the Sector which include instability of local currency; competitive intrusion and threats from fake and counterfeit products, changes in government legislations, spending programs and regulatory control, and hurdles emanating from clearing of consignments, Guarav appealed to government and agencies to do the needful.

He concluded that part of Crown Health’s future plans is forward-thinking and these include having our offices in Abuja and Kano in order to serve our customers efficiently and effectively. We are also planning to open a training centre for doctors and biomedical engineers to learn the new trends such as AI (Artificial Intelligence)