Poor QoS persists 19 years after GSM revolution
It will be 19 years this August since the introduction of the Digital Mobile Communications services popularly referred to as GSM in Nigeria.
Igbo telecoms traders decry alleged market demolition in Bayelsa
Traders at the trendy Global System for Mobile (GSM) Communication Village at Tombia Roundabout in Yenagoa, the Bayelsa State capital, have lamented the demolition of their stalls
Fire razes GSM village in Kogi, destroys goods
Goods worth millions of naira were on Tuesday destroyed by fire at the popular GSM Village in Cantonment, Lokoja, the Kogi State capital. The cause of the fire incident, which razed about 26 shops, was yet to be ascertained as at the time of filing this report on Tuesday. The chairman of the Traders Association,…
How Nigeria attained 31% broadband penetration in 2018, by NCC
Having surpassed the 30 per cent broadband penetration target of 2018, Nigeria is expected to bridge the 190 telecommunications access gap with new focus on ubiquitous Internet access. The new move, according to the Nigerian Communications Commission (NCC) would include the review and overhaul of the National Broadband Plan (NBP) 2013-2018, infrastructure upgrade and fresh…
GSM operators and poor customer service
It is unfortunate for more than 160 million subscribers to the Global system for Mobile Communications (GSM) in Nigeria that the regulatory systems, specifically the Nigerian Communications Commission (NCC) and the Consumer Protection Council (CPC) appear to have turned deaf ears to persistent complaints about poor customer service of all the GSM providers in the…
Active lines increase to 165m in October – NCC
Active telephone lines in Nigeria increased from 162,058,918 in September to 165,239,443 in October 2018, the Nigerian Communications Commission (NCC) has said.
Telcos flourish, Nigerians suffer
Many old adages have mentioned that the customer is the king of the business.
NCC urges GSM subscribers to use 622 toll-free-line for complaints
Nigerian Communication Commissions (NCC) has urged customers of telecommunication operators to lodge their complaints of unsatisfactory services through its 622 Toll-Free-Line. Prof. Umar Danbatta, executive vice chairman of the commission, said this at the 95th Edition of Consumers Outreach Programme in Dutse last week. Danbatta, who was represented by Felicia Onwuegbuchulam, director, Consumers Affairs Bureau…
Teledensity up by 8% as 11 million lines become active
Although between March and April 2018, there appeared to be no new connected telephone lines in the country, however, about 11 million lines were re-activated within the period. Latest statistics from the Nigerian Communications Commission (NCC) confirmed this. It showed that in March, there were 242.6 million connected telephone lines in the country, it slightly…
Subscribers groan as operators fight over interconnect issues
Subscribers of Global System for Mobile communications (GSM) services are lamenting over their inability to make seamless call over different network as a result of interconnectivity issues. Mr. Kayode Adeyemi, one of the subscribers that spoke to Nigeria CommunicationsWeek expressed his frustration, saying: “I’m a subscriber of three of the GSM operators, each time I…