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How has the advent of the internet impacted businesses?

By Guardian Nigeria
19 October 2021   |   9:25 am
Before the Internet was so much popular and commonly used, it was difficult for businesses to market themselves, reach out to customers, communicate with their employees, and all other day-to-day operations. However, with the inception of the internet, all of this changed and a business is no longer dependent on any external entity for its…

Before the Internet was so much popular and commonly used, it was difficult for businesses to market themselves, reach out to customers, communicate with their employees, and all other day-to-day operations.

However, with the inception of the internet, all of this changed and a business is no longer dependent on any external entity for its survival, rather a business can function on its own and be the best in the game just by doing everything properly. The Internet has completely changed the way businesses used to work but let’s have a look at the most common operations that the internet has impacted.

Communication Tools
With the Internet, it has become so easy for businesses to communicate with their employees and customers. There are different communication tools available such as Email and Instant Messaging that allow you to transfer your message in just a second or so. You can not only deliver your message but also deliver important documents and files through the internet in no time.

Digital Documents
Before the advent of the internet, companies, and businesses were using real paper for documents. Physical documents were very time consuming since to look for a particular piece of information, you would have to go through hundreds of different documents just to find the piece of information that you were looking for and it is also a huge task to keep all of these documents stored safely, not to mention the carbon footprint on the environment.

The companies have now decided to switch over to digital documents instead of physical documents since digital documents are easy to handle, don’t require much space, can be stored easily on the cloud, and have so many different formats available including the most popular one, PDFs that are being used by businesses from all over the world due to its accessibility and ease-of-usage.

Plus, there are various PDF tools available on the internet such as PDF Editor, PDF Merger, PDF Converter, allowing you to convert PDF from one format to another as PDF to Word or from any other format to PDF such as Word to PDF. The availability of all these tools and the ease with which all of this can be done makes it so much easier to handle digital documents.

Remote Working
One of the major changes in business operations with the advent of the Internet is the rise of remote working. Especially after the COVID, many businesses and companies from all over the world are offering the option to their employees to work remotely by working from home using the equipment provided by the company.

The way how this works is the employees receive their PC or Laptop from the workspace and using the same device, they can do their job from home which is not only convenient for employees as they don’t have to travel anywhere, they can just move from one room to another and start working but also for businesses as it allows a business to decrease its overhead costs by using less office space and utilities for day-to-day operations.

Business Research
Research for Businesses used to be a hard thing before the internet because it was difficult for the company to come up with new product ideas according to the likings of the customers, new methods of creating products, market pricing information, etc. Business Research is not only limited to your own business but it can also be used to research the competition and have a look at the products and services that they are offering to the customers.

Before the internet, this business research used to be a very difficult thing and there wasn’t enough data available so readily that the companies can devise new strategies based upon the data, however, now the companies can get the data that they want even by running a simple Twitter poll that will allow them to know what their customers are looking for.

Collaboration With Other Businesses
With the advent of the Internet, it has become so simple that collaborating with other businesses and people from your field is as simple as logging onto a website. With the internet becoming a part of our day-to-day lives, people and businesses are more than happy to collaborate with other people and companies from the same field.

Prior to the internet, it was very difficult for businesses to collaborate and even if they somehow managed to collaborate, the audience wasn’t there to witness the collaboration whereas, now you can schedule webinars, collaborate with other businesses, and let your audience witness the collaboration.