The Nigerian Electricity Regulatory Commission (NERC) has directed all Electricity Distribution Companies (DisCos) to provide clarity to all affected customers on the implementation of the April 2024 supplementary multi-year tariff order.
This was contained in a press release signed by NERC management.
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On Wednesday, NERC approved an increase in tariffs for consumers who use the most power.
The vice chairman of (NERC), Musiliu Oseni, said the increase would take effect immediately.
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Presidential spokesperson Bayo Onanuga told Reuters on Tuesday that the government planned to axe an electricity subsidy for 15% of consumers to reduce its $2.6 billion cost.
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Following this development, NERC directed the DisCos to make sure only the newly approved Band A feeders listed in their April 2024 supplementary orders are maintained as Band A.
It stated that this is for vending to prepaid customers and billing for postpaid customers on their networks.
NERC directed all DisCos to immediately post the schedule of approved Band A feeders that have been affected by the rate review on their websites.
The electricity body noted that all the DisCos must set up a portal by 10th April 2024 on their website that allows all customers to check their current Bands by entering their meter or account numbers.
It said all customers wrongly billed at the new rate should be refunded through energy tokens no later than Thursday 11th April 2024, and file evidence of compliance with the Commission by 12th April 2024.
Also,the Commission said it will monitor compliance with the requirements listed and shall continue to provide support to all stakeholders as required.
