FBN General receives customer service award
FBN General Insurance has been adjudged the winner of the Best Customer Service Award (Insurance Category) at the 2018 Nigeria Brand Award held in Lagos.
The Managing Director/Chief Executive Officer, FBN General Insurance, Bode Opadokun, appreciated the organisers for finding the company worthy of the honour.
“At FBN General Insurance, we do not take our customers’ interests lightly. We remain committed to delighting our customers at every touch point and we constantly seek better ways of delivering quality services to them at all times. Our recently launched Rapid Response Claims Assessment initiative, for example, is one of the many ways we have demonstrated that indeed, our customers do really matter,” he said.
Recall that FBN General Insurance recently launched three retail products-AutoFlexi, FlexiHome and FlexiGuard in response to customers’ yearning for simple, affordable and flexible insurance products.