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CAC to incorporate online services

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Broadband-Internet-Data-CapsThe Corporate Affairs Commission (CAC) has said that it is working at fine-tuning its services to achieve a system that allows for seamless online business transaction on its platform in the next two years.

What this means is that lawyers and persons who require registering companies and other related services will be able to log unto the commission’s portal and get services online from their homes.

Director, Customer Service at the CAC, Lady AzukaAzinge said this yesterday while speaking with journalists on the occasion of the 2015 Customer Service Week in Abuja, that this is the next level for the commission. She explained that though the commission is doing its best at the moment to service customers efficiently, the ultimate goal is to get to a level where customers can do online transactions with the commission.

According to her, this is the first time the CAC is joining the rest of the world to celebrate the Day. She noted that the commission from time to time, assess its performance with regards to customer satisfaction, and has improved a lot as a result.

“We have customer survey carried out on quarterly basis to assess the quality of our service. This helps us to know what to do better. We are going through changes. Our main service portal has become more efficient”, she said.


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