Eko Disco launches new website to improve consumer experience
The Eko Electricity Distribution Company (EKEDC) has announced the launch of its new website to improve user experience and accommodate advanced technological features for real-time communication with customers.
This was revealed in a statement by the General Manager, Corporate Communications, Godwin Idemudia who said the domain remains www.ekedp.com
He disclosed that the company made the move to improve customer experience and provide real-time information and updates to customers. He further disclosed that customer feedback was instrumental to improving the features and user experience of the website.
The site features a quick reporting function for safety and faults, application for meter, real time tickets for tracking customer complaints, EKEDC Self-Care, timely fault updates, company gallery and information and recruitments.
Idemudia noted that customers could pay their bills and purchase tokens without any hassle, access their transaction history, verify staff’s details, and access information on zonal offices and business districts. He also hinted that the website would continue to evolve and improve to accommodate advancements and feedback.