Eko Disco unveils IRecharge to ease electricity payment
To ease the payment of electricity bills by customers, Eko Electricity Distribution Company (EKEDC) has unveiled a payment platform, called ‘IRecharge.’
Managing Director, EKEDC, Dr Tinuade Sanda made the announcement while speaking at the company’s headquarters in Lagos, adding that the payment solution was done in collaboration with IRecharge Tech-Innovations.
Sanda said it was important to improve the quality of life for all EKEDC customers by utilising cutting-edge technology and innovative processes to supply electricity sustainably, reliably, and safely.
She said: “It will further ensure both our postpaid and prepaid customers go through a seamless process of paying their electricity bills and purchasing their prepaid meter tokens without any hassles.
“The new service enables customers to make their frequent utility bill payments through the use of a unique NUBAN account number. While Eko Disco is making great efforts toward the availability of adequate power supply to customers, we must also secure our revenue by ensuring customers find it easy to pay their electricity bills.”
She assured the customers that the platform was not only fast and convenient but was also safe for them to make their transactions.
Sanda reiterated that the company would explore innovative ways to deliver value and improve its service delivery in order to maintain its leadership status in the power industry.
Managing Director, IRecharge Tech-Innovations, Mr Tomi Araromi, said the launch was to sensitise EKEDC customers about the new payment platform.
Araromi said payment of electricity bills could be made with just one bank transfer to designated account numbers.
He added that it was aimed at providing a safe and reliable bill payment experience to customers.
“The new payment solution provides and pairs a unique NUBAN number to every prepaid meter number and postpaid account number. Payment to these NUBAN numbers automatically generates and sends a token/receipt to the payee via SMS, Email and WhatsApp without convenience fees.
“Customers, through this solution, will have access to convenience, accessibility, transaction security, shorter turnaround time, 24/7 customer support, instant value receipt and several other benefits.”
Araromi said the permanent account numbers could be retrieved through the IRecharge website, by downloading the IRecharge App, by dialling *6606*1# USSD Code or via WhatsApp through 09096666612.
He said payments to the account numbers could be done via several channels such as internet banking, ATM transfer, USSD transfer, bank deposit and at any mobile money agent location (POS).