Heirs Insurance unveils first insurance experience centre

To further accelerate insurance penetration in the country, Heirs Insurance Group has introduced Nigeria’s first-ever digital insurance space – called Heirs Insurance Experience Centre in the country.

The experience centre, according to the underwriter, will provide a comprehensive one-stop shop for all insurance products and services offered by the group.

The Heirs Insurance Experience Centre is a digital space, featuring a full-display interactive screen, enabling users to easily view an array of insurance policies to determine the best policy, purchase insurance plans seamlessly, and file a claim or chat with the Prince chatbot for faster issue resolution.

Commenting on the launch, Chairman, Heirs Holdings, Tony Elumelu, underlined the commitment of the insurer to transform the lives of Nigerians and drive financial inclusion.

He said: “We are redefining the insurance experience, as we believe customers deserve simple, seamless, and reliable access to financial security anytime, anywhere.

“The centre showcases digital channels and tools, which are transforming the insurance experience, another clear demonstration of the promise of service excellence, accessibility, and innovation.”