Insurer urges regulator to protect sector from unethical practices
Lasaco Assurance Plc has introduced an instant rescue solution, which provides free towing service for vehicles with severe damage, particularly for vehicle owners insured by the company and generally, for motorists operating within major parts in Lagos State.
Besides, as a strategy of boosting its customer satisfaction, it has evolved a speedy and more responsive claims settlement solution that would make policyholders get compensation under their Motor Insurance policies faster.
The claims settlement solution, tagged “LASACO Blue Response,” targeted at automobile insurance operations, would enable the company solve the most critical aspect of claims assessment and settle minor Automobile insurance claims immediately upon notification.
The solution, first in the industry in Nigeria, would reduce the timeframe between accident and claims settlement and encourage more interaction between insurance operators and their clients.
Covering minor accidents, the solution would only be available to policyholders in Lagos, excluding Epe, Imota and Badagry for now, who, in the event of an accident, would be required to call the company on 07000LASACO and the trained claims assessor would reach the location of accident within 30 minutes.
It operates with fully kitted and “ready-to-go” motorbike riders, who will always swing into action, whenever there is instant notification of a claim.
The riders, according to the Managing Director/Chief Executive Officer of the company, Segun Balogun, would inspect the vehicle at the scene of the accident, adjust the claims and offer an on-the-spot settlement.
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