MultiChoice pledges commitment to improved service

MultiChoice said the group would continue to improve on quality of service in Nigeria, especially for DStv Prestige customers.

Treating customers to an evening at the Belgian Grand Prix watch party in Abuja, the organisation said it would continue to pay more attention to customer-related concerns.

Executive Head of Marketing, West Africa, MultiCuhoice, Tope Oshunkeye, said the organisation aimed to connect with broad-base customers, especially those subscribed to the luxury DSTV Prestige package.

He noted that the company plans to hold more events in various cities to cater to its widespread customer base.

Oshunkeye emphasised Multichoice’s commitment to providing a seamless experience and assured customers that they could use the DSTV app to fix common errors and access installers when needed, especially during the rainy season.

“We are excited to bring this Formula One experience directly to fans and customers here in Abuja. It is all about sharing the thrill of the race and giving our customers a chance to experience the action up close and personal,” he said saw George Russell’s Mercedes disqualified due to a weight issue.

The disqualification, which saw Russell’s car falling 1.5 kg short of the minimum weight limit, was a hot topic of discussion among guests. The twist added an extra layer of intrigue to an already action-packed night, which blended racing drama with lively entertainment.