Gay App Grindr Justifies Giving Users’ HIV Status To Outside Companies
In the heat of the social network data sales, the biggest gay dating app Grindr was under fire on Monday for sharing information about users’ HIV status, the date users were tested or locations with two outside companies Apptimize and Localytics enlisted to optimize its software.
Grindr chief technology officer Scott Chen said in a Tumblr post that sharing data with partners was “industry practice” and that steps were taken to protect people’s privacy.
“As a company that serves the LGBTQ community, we understand the sensitivities around HIV status disclosure. Our goal is and always has been to support the health and safety of our users worldwide.”
Researchers worried that including the health information with other data such as location and email address could result in people being identified.
Online rights champion Electric Frontier Foundation called Grindr’s response “disappointing.”
Sensitive data are encrypted when sent, and vendors are under strict contractual terms to keep it secure and confidential, according to Chen.
Norwegian nonprofit research group SINTEF uncovered the data sharing, and concern spread in the US after Buzzfeed reported the findings.
“Grindr has never, nor will we ever sell personally identifiable user information –- especially information regarding HIV status or last test date -– to third parties or advertisers,” Chen said.
He noted though that Grindr is a public platform, and that should be kept in mind when deciding what to put in profiles.
The AIDS Healthcare Foundation (AHF) called Grindr’s data sharing “an egregious breach of confidentiality laws,” demanding it “immediately cease and desist the reckless practice.”
“It is extremely unfortunate that those men who have been courageous enough to share their HIV status, be it positive or negative, on their Grindr profiles, may have now had that most personal data indiscriminately shared by Grindr,” said Michael Weinstein, the AHF president.
“We laud those Grindr members for their courage and challenge Grindr to quickly get its act together to restore the confidentiality all members deserve.”
News website Axios reported that Grindr’s security chief said the company has stopped sharing users’ HIV status with its third-party vendors.
“You guys should just close up now,” read one of the few comments in an online chat forum under the Grindr post at Tumblr.
“No one cares about your efforts or industry standards. You betrayed the LGBT community in more than just the one way.”