What it actually takes to run a catering business at scale, beyond the kitchen

Nobody tells you, when you start a catering business because you love to cook, that the hardest part of scaling it has almost nothing to do with cooking. It has to do with systems, the ones that let a...

Nobody tells you, when you start a catering business because you love to cook, that the hardest part of scaling it has almost nothing to do with cooking. It has to do with systems, the ones that let a kitchen deliver the same quality for twenty guests as it does for two thousand, without the owner personally supervising every pot.

When my business was small, quality control was simple. I was in the kitchen for almost everything. Scaling past that point meant confronting a harder question, how do you build a kitchen that maintains your standard when you are not the one holding the spoon. The answer had nothing to do with better recipes and everything to do with documented processes, trained staff who understand the standard as well as the founder does, and quality checks built into the operation rather than left to instinct.

This is the part of running a catering business that rarely gets discussed publicly, because it is less visually interesting than a beautifully plated dish. But it is the actual determinant of whether a catering business can serve a large corporate event with the same consistency as an intimate dinner, and whether it can be trusted with recurring institutional and government contracts that leave no room for an off day.

For anyone building a food business with real ambitions to scale, my advice is simple. Fall in love with systems as much as you are in love with food. Document what good looks like in your kitchen before you need ten people to replicate it. Build quality control into every stage of production, not just the final plate. The kitchen skill gets a business its first clients. The systems behind it are what let that business keep growing without losing what made it good in the first place.

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Blessing Bashorun is an Executive Chef, Nutritionist, and Food Safety Professional. She is also the Founder and CEO of Cabbilicious Foods and Cabbilicious Culinary School.

Blessing Bashorun

Guardian Life

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