Fraud allegations against us by a customer are false, unfounded – FirstBank

FirstBank has debunked the allegations of fraud in the bank by one of its customers as false and unfounded.

In a statement on Friday by the management, the bank noted that the said customer, Dr. Agbai Eke, had unprofessional and unethical dealings with a former staff of the bank, adding that the matter is in court, hence it would refrain from making further comments on it.
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The bank reiterated its commitment to transparency, accountability, and the protection of its customers’ interests, assuring its stakeholders that it operates with the highest standards of integrity and professionalism.

The statement read: “We have been made aware of a recent publication by Thisday Newspaper, Arise Television and a circulating video regarding a court case filed by a customer, Dr. Agbai Eke, against FirstBank.

“We can affirm that the allegations of fraud in the Bank as alluded to by ‘Dr. Agbai Eke’ are entirely unfounded and false. Our findings on the matter indicate unprofessional and unethical dealings between Dr. Agbai Eke and a former FirstBank employee, using a personal relationship to facilitate unauthorised transactions outside the bank’s knowledge or involvement.

“As the matter is currently before the court, we will refrain from further comment to allow the court to dispassionately determine the issues before it. The Bank has equally filed a report to law enforcements for further investigations and the suspects have made useful statements while the investigations are ongoing.

“FirstBank remains committed to transparency, accountability, and the protection of its customers’ interests. We assure our stakeholders that we operate with the highest standards of integrity and professionalism.”
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