Lifecard International Investment Limited has fixed allocation and site visit dates for six estates in Lagos and Abuja amid complaints over delayed property allocations, infrastructure and refunds.

The company’s Chief Executive Officer, Grace Ofure Ibhakhomu, announced the dates at a press conference yesterday, denying allegations that non-existent properties were sold or they abandoned subscribers.

She admitted that the company fell behind on some obligations, blaming government intervention, land disputes, flooding, encroachment and rising construction costs. She apologised to affected subscribers and promised to improve communication and complaint resolution.

The allocation and site visit exercises will begin at Spectacular Estate on October 31, followed by Eden Court on November 7, Sprint Estate on November 13, Prosper Abuja on November 14 and Advantage Estate on November 21. Subscribers to Grand Haven and Wealth Garden estates will meet on December 7.

Ibhakhomu said the exercises would provide opportunities for direct engagement with subscribers, adding that the company would communicate meeting points, transport arrangements and required documents ahead of each visit.

She said records of land purchases and vendor agreements that could be made available through appropriate channels, subject to legal and confidentiality requirements. However, she acknowledged that land acquisition alone did not fulfil the company’s contractual obligations.

According to her, most subscribers who had completed payment received allocations, except those affected by unresolved issues. She urged customers with outstanding transactions to submit payment records for reconciliation.

Explaining the delays, she said government intervention forced the relocation of land acquired for subscribers. Although the company secured a court judgment before alternative land was provided, access difficulties and new planning requirements further delayed allocations, she said.

At Wealth Garden and Grand Haven, near the proposed Lekki International Airport corridor, she said flooding, heavy rainfall and poor access roads affected development. She added that Parts of De Haven Estate in Abijo also became waterlogged, while alleged encroachment triggered legal proceedings.

She said Prosper 2 Estate was involved in a court case over alleged encroachment linked to a planned Nigerian Navy facility near the Lekki Deep Sea Port. At Spectacular Estate, she said a replacement site had been secured, with fencing ongoing.

On the company’s co-investment scheme, Ibhakhomu said Lifecard remains committed to previously announced resolution timelines, including refunds and was reviewing affected accounts.

She also denied relocating abroad or abandoning the company, explaining that Lifecard had scaled back some operations about five years ago while exploring other markets as a business decision.

Listing Prime Stay 1 to 4 and Spring Apartments 2 to 4 as completed projects, she promised to provide handover documents and customer testimonials.

Ibhakhomu acknowledged ongoing criticism and promised that the company is reviewing its complaint-resolution procedures to rebuild subscribers’ confidence.

“Only our actions can restore public confidence”, she acknowledged, vowing not to disappoint subscribers.