Black Friday: Verve is offering 10% off everything you buy on Konga

All year long, you’ve been filling your online cart with all the best, most fabulous items you really want to get - the iPhone you can’t get your eyes off, the pair of shoes that makes you go giddy, that dress you’ve already imagined yourself wearing in different breathtaking combinations, the dream laptop you can’t wait to lay your hands on… but prices have been killing your vibe up till now.

Guardian Nigeria

How firms can leverage on technology to improve customer’s satisfaction, sales by Ilias

Aliyu Ilias is the Director, Nigeria Customer Servic Awards Limited and Author of Understanding Customer Experienc in Africa. In this interview with Emeka Nwachukwu, the customer relationship expert reveals how firms and businesses could increase sales and profitability by leveraging on the available digital space. He further shared information about the Nigeria Customer Experience Management Conference scheduled to commence today in Lagos and why organisations should maximize the opportunities inherent in t