Insurer bags industry leadership award
The organisers said the award was a result of its professionalism and excellent service delivery.
Speaking on the award, Chief Customer and Marketing Officer, AXA Mansard, Jumoke Odunlami, said: “We are thrilled to be recognised as a market leader within the insurance space. The business offering is to protect people over the long term. In the business, trust and solid relationships are paramount. We appreciate the feedback from the market that we are doing things right. For us, this is an opportunity to restate commitment to meeting customers’ needs in actions and processes in line with AXA’s value proposition of going from being just a payer to be a partner to customers.”
The insurer had in recent times introduced several innovative initiatives to address the needs of the market. These include telemedicine services, the delivery of medications at homes of enrollees and the mental health awareness and support programme.
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