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In a letter titled, ‘UBA vendor performance evaluation review-letter of commendation’ signed by Assurance Manager, Opeoluwa Okosun, and Head, Assurances , UBA, Eugene Inotu, noted that CWG Plc. performed outstandingly in the process review, with particular emphasis on some key performance indicators such as responsiveness/delivery timeline, quality of products/services, price reasonableness and compliance with UBA Plc. policy.
“Kindly be informed that your Company’s performance during the period under review was rated Outstanding. We use this medium to thank you for the continued service to UBA Plc. and look forward to a continuous mutually beneficial relationship,” the letter read in part.
The bank added that it instituted the bi-annual vendors ‘evaluation exercise to assess the performance of its vendors as it relates to the services provided and customer satisfaction.
It added that it has repeatedly communicated its expectations and commitment for an efficient and objective vendor management system/process in various forums and occasions.
Speaking on the rating, Acting Group Chief Executive Officer/Managing Director, CWG, Adewale Adeyipo, appreciated the entire team for all their efforts.
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