FirstBank unveils improved online platform

First Bank of Nigeria Limited has announced the full restoration of services on Firstmobile, its mobile banking platform, following a downtime earlier this week, which occurred following an upgrade of the mobile banking application.

Firstmobile is now up and running as the bank remains committed to delivering seamless and innovative financial services to enhance the digital banking experience of our customers, irrespective of where they may be across the globe, it said.

It encouraged customers who still experience challenges in accessing or using the app to contact its dedicated customer service team, FirstContact, via email and phone calls.

“In addition to Firstmobile, customers can continue to enjoy convenient access to a wide range of banking services via our other channels, including: FirstOnline (our online banking platform), Firstmonie Wallet, Firstmonie (agent banking), FirstBank ATMs across the country, FirstBank cards and *894# (USSD banking),” it stated.