CHI unveils new website to drive unified service delivery
To ensure that seamless service offerings are within the reach of its growing clientele and potential customers, Consolidated Hallmark Insurance (CHI) Plc, has unveiled a new website – www.chiplc.com that would make customers have a new service experience.
According to the firm, the new website has been designed to present an utmost user-friendly experience alongside hassle-free navigation and improved functionalities.It enables users with a click, access to information on various classes of general insurance business, and to take decisions based on available options and forms of protection desired.
With a very easy and friendly on boarding process, the website enhances the purchase of insurance products online through the aid of premium calculators.It also facilitates payments with Bank Debit Cards and online payments via specified bank accounts with many tier one and two banks.Also, through a unique customer dashboard available for new and existing customers, they can view online, real-time, the status of their policies, and transactions.
The functionality of the new website is further evident in the provision for clients to report and lodge in their claims, send supporting claims documents by uploading pictures and relevant forms as well as track the status of their claims.
Built for the digital age, the website is easy to navigate, and very suitable for the multi-device social networking customer.The Managing Director, CHI Plc, Eddie Efekoha, attributed the painstaking efforts to many weeks deployed in building the website to the determination of the company in ensuring insurance services are made available with ease to the end users.
According to him, the closer insurance services are to the end users, particularly via desktops and mobile devices, the better for higher insurance penetration with the attendant positive effects on revenue growth.The deployment of latest technology is an integral part of the strategic plan of CHI Plc in its quest to emerge as a leader in the Nigerian insurance industry.
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