Lagos State Health Facility Monitoring and Accreditation Agency (HEFAMAA) has commenced the pilot phase of its QR Code Sticker Initiative across government and privately-owned health facilities in the state.

In a statement yesterday by the Head of Public Affairs, HEFAMAA, Rahmat Alabi, the agency said the move is aimed at promoting patient safety, transparency, and continuous quality improvement in the healthcare system while also making critical facility information easily accessible to the public.

According to the Permanent Secretary of HEFAMAA, Dr Abiola Idowu, with a simple scan using any smartphone device, healthcare seekers can now instantly access verified details about any registered health facility in Lagos State.

Idowu listed the information available via the QR code to include Facility Name, Address, Phone Number, Registration Number, Facility Category, and Accredited Services.

Other information, she said, includes licence renewal status, operation hours, contact person, service rating, and feedback option. She said that the initiative would empower patients to make informed decisions about where to receive care and also provide a direct feedback mechanism to HEFAMAA on the quality of services received.

The Permanent Secretary, who affirmed that the strategic innovation aligns with the agency’s core mandate to monitor and accredit all public and private health facilities in Lagos State, further said: “This innovation is a game-changer in our mission to uphold the highest standards of healthcare delivery in Lagos.”

Idowu, while assuring the public of the agency’s commitment to safeguarding the health and well-being of all residents, encouraged residents to always verify a facility’s status before receiving care and to use the feedback feature to report suspicious or substandard practice.

She emphasised that HEFAMAA would continue to deploy innovative digital tools and enforce strong regulatory frameworks to ensure that only competent, ethical, and accredited healthcare providers serve the people of the state.