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Tek Experts sees potential in Nigeria, powers tech support in Africa

By Adeyemi Adepetun
01 December 2021   |   2:50 am
Technology support service company, Tek Experts, has hit a milestone of over 1,800 employees in Nigeria, making it the largest market of its operations globally.

Technology support service company, Tek Experts, has hit a milestone of over 1,800 employees in Nigeria, making it the largest market of its operations globally.
   
The milestone was announced during a media visit to the company as part of efforts to communicate the essence of the relatively new niche of tech support in the industry.

   
Speaking on the milestone, the Managing Director for Africa, Tek Experts and Elev8, Lars Johannisson, explained that having Nigeria as its largest market of operations globally is a testament to the company’s commitment to developing the tech support sector in Nigeria and Africa whilst nurturing talents in the country through the help of its sister company, Elev8.
   
In his words, “We recognise that tech support is instrumental in driving our customers’ brand and overall customer experience. We are uniquely positioned to help companies leverage the existing investments they make in customer support to drive product adoption, increase renewal rates, and ultimately top-line revenue growth. Many of the services we offer to our customers require technical expertise and we invest very heavily in digital skilling and employee development, growing a skilled workforce for the ICT industry. At Tek Experts, we offer both a place to develop IT skills and a place to leverage those skills with job opportunities supporting some of the most cutting-edge technology for the biggest global brands.”
   
He further revealed the firm’s goals in the coming years, saying, “We want to be recognised as the employer of choice in every market in which we operate. We want the investments we make in our employees’ career development to create growth opportunities for them and enable them to build a career they are proud of in a company they feel fully supported by.”
  
Tek Experts, over two years, have partnered with tech giants, Microsoft, to empower Nigerian youths with technological skills training and on-the-job apprenticeship for real-time engineering projects and deliverables.

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