New Corporate Care enhancement provides Etihad for Business eligible members with priority support during travel disruptions, single-point-of-contact and closer coordination with their Travel Management Company.
The new service reinforces Etihad’s commitment to helping organisations to navigate their journeys with confidence, particularly when unexpected disruption occurs

Abu Dhabi, UAE – Etihad Airways, the national airline of the UAE, announced the launch of Corporate Care, a new enhancement to its Etihad for Business programme designed to provide organisations and their travellers with priority support when it matters most. Business travel is about more than simply reaching a destination, for organisations, ensuring travellers are supported throughout their journey is essential to maintaining confidence, continuity and peace of mind.

Corporate Care strengthens Etihad for Business’s support offering by giving eligible members access to enhanced assistance and closer coordination throughout their travel experience. Through Corporate Care, Etihad for Business members benefit from:

Priority support during travel disruptions, including assistance with rebooking, protection of the flight in an unlikely case of aircraft downgrade and seat preference considerations in case of aircraft swap
Dedicated account management teams, provide organisations with a closer point of contact for their business travel needs
Close coordination with Travel Management Companies (TMCs) to help deliver a more connected and seamless support experience

As the business travel landscape continues to evolve, Etihad remains committed to delivering a reliable, customer-first experience that helps organisations and their people travel with confidence.

“When it matters most, your business deserves more than support. It deserves priority” said Javier Alija, Vice President Sales, Digital & Distribution at Etihad Airways, “Corporate Care is designed to give our Etihad for Business members an enhanced level of support and reassurance, particularly when unexpected disruption affects their travel plans. By combining priority assistance, dedicated account management and close collaboration with TMC partners, we are helping our customers navigate their journeys with greater confidence.”

Corporate Care is part of Etihad’s ongoing commitment to enhancing the Etihad for Business proposition and supporting the evolving needs of corporate travellers and organisations.

Organisations interested in learning more about Corporate Care can contact their Etihad account manager to discuss the feature and how it can support their business travel needs or visit the Etihad for Business website to learn more about the programme and sign up.