An underwriting firm, KBL Insurance Limited, has received International Standards Organisation (ISO) 9001:2015 Quality Management System Certification for providing high-quality services and products to Nigerians.

The ISO 9001:2015 certification is awarded to organisations that meet strict quality management standards, with a rigorous evaluation of the firm’s quality management system (QMS), customer satisfaction as well as continuous improvement.

The certification process involved a comprehensive evaluation of KBL and QMS, including its processes, policies and procedures, the company said.

The evaluation was conducted by West Sealand International Nigeria Limited (WSI), an independent third-party certification body, which verified and confirmed that the company meets the set standards by ISO 9001:2015.

Chief Executive Officer of the company, Ukachi Orji, said receiving the ISO 9001:2015 certification was a proud moment for the underwriter, and it reaffirmed her company’s commitment to delivering quality service to Nigerians.

For her, the endorsement lends credence to the company’s commitment to quality and satisfaction

“At KBL Insurance, we are committed to providing customers, with high-quality services and products, tailored to individual and desired corporate lifestyles,” she said.