Underwriter assures of prompt claims payment, seamless services
Linkage Assurance Plc has assured its broker partners and potential customers of its commitment to prompt settlement of its claims, customer satisfaction, and efficient service delivery.
The underwriter gave the assurance to the Abuja Area Council of the Nigerian Corporation of Insurance Brokers (NCRIB), during its members’ evening.
The Managing Director/Chief Executive Officer, Linkage Assurance, Daniel Braie, who led top management to the event, said the Members Evening is part of the nationwide fraternisation tour to its broker partners.
He said Linkage Assurance plans to go round the Area Committees in all the geopolitical zones where NCRIB is established, which started with the Lagos national body.
Braie thanked the insurance brokers for their partnership and support to the Company, saying their contribution has enabled the underwriter to attaint the current level of growth.
He noted that Linkage Assurance, which paid over N2.71 billion in claims in 2018, has continued to meet customers’ expectations despite the challenging business environment.
On the capacity to meet its obligations, Braie noted that the company, which commenced operations 28 years ago, currently operates with a shareholders’ fund of N18 billion, with N5 billion solvency capital.
“Our solvency ratio of 273 percent is one of the highest in the insurance industry,” adding the underwriter has restructured its human capital for better service delivery. “We have done some re-organisation internally to serve you better, so, what you can expect from Linkage Assurance Plc is promptness, fairness, and satisfaction.
“We have brought in quality additional human capital to ensure that we deliver on our promise to you, having increased our capacity to do more volume business as evidenced by the increase in our reinsurance treaty capacity across all classes of insurance,” he said.
The Deputy President, NCRIB, Bola Onigbogi, who is also a member of the Abuja Area Committee, said Linkage Assurance is one of the leading insurance companies in Nigeria that adds value to brokers business.
“By this I mean, they add value and have what it takes to protect customer risks, and pay claims promptly,” he said.