SON awards ISO certification to Slot
Devices retail firm, Slot Systems Limited has been awarded ISO 9001:2015 quality management system standard by the Standard Organisation of Nigeria (SON).
At the formal presentation of the certificate to Slot in Lagos, SON Director-General, Farouk Salim, represented by Deputy Director, MSC SON, Nwaomy Olujie, said the ISO standard now provides the firm with a robust, globally recognized and acceptable solution to address the challenges associated with consistently meeting business and regulatory requirements.
Salim said the adoption of the ISO 9001:2015 Quality Management System framework reflects the commitment of Slot Systems to one of its goals geared towards delivery service with high ethical standards.
According to him, the certification also ensures that Slot consistently provides products and services that meet customers’ requirements while managing the internal and external issues and addressing the risks and opportunities associated with the sales of mobile devices and provision of support services.
“This certification is a demonstration of your management system’s conformity to an internationally acceptable standard and the ability of Slot Systems Limited to align to best practices. Slot Systems Limited would have to note that the quest for excellence is unending because quality is a moving target. As the dynamics in the business environment change, it is expected that the system you have established will enable your business to adjust as necessary,” the DG stated.
Salim challenged Slot to ensure that the system remains effective and up to date to reap the benefits of ISO approach to Quality management.
According to him, SON has in place, a process of receiving information from customers on the performance of your system, to assure us that you are living up to their expectations and improving continually.
Responding, the Chief Executive Officer, Slot Systems, Nnamdi Ezeigbo, said obtaining ISO 9001:2015was intentional and the target was to improve customer satisfaction and offer excellent services.
Ezeigbo, who said Slot is 23 years old, stressed that within the last two decades the firm has affected lives positively.
“As ISO certified, we can now do business with Amazon, Google, Tesla, among others,” he stated.