Get Guardian on GoogleThe Anambra State Government has unveiled a comprehensive digital handbook designed to streamline public service delivery by connecting residents directly to 35 official government platforms.
The new directory serves as a centralized gateway, allowing citizens to easily navigate and access essential state portals from a single, user-friendly interface.
Developed to eliminate the confusion often associated with locating verified government websites, the handbook consolidates links across key sectors including healthcare, education, taxation, land administration, and business registration.
At the unveiling by the Anambra State ICT Agency under the leadership of the Managing Director and Chief Executive Officer, Chukwuemeka Fred Agbata, the platform by housing these resources under one roof, seeks to bridge the digital divide, curb the activities of fraudulent third-party agents, and promote transparency in governance.
Speaking during the launch, Agbata noted that the digital handbook aligns with the administration’s broader smart-city and e-governance agenda. He said residents can now verify official information, pay levies, and track public applications remotely, significantly reducing the need for physical visits to ministries and agencies across the state.
The Handbook provides access to 35 live digital platforms, 29 ministry and agency websites, and 14 service areas covering healthcare, justice, revenue, transportation, infrastructure, business development, grievance reporting, youth development and other public services.
The launch, which showcased the state government’s expanding digital transformation initiatives, featured Neural Operations and Response Assistant (NORA), an artificial intelligence-powered assistant that appeared live to anchor the press briefing.
NORA’s live interaction with the audience demonstrated how artificial intelligence could support the delivery of more accessible, connected and responsive government services, drawing reactions from journalists, stakeholders and other guests at the event.
Agbata provided insights into the Agency’s digital transformation efforts and the role of technology in improving public service delivery.
He said the Digital Anambra Handbook is expected to make it easier for residents to discover and access government platforms without having to navigate multiple websites independently.
According to him, by bringing together digital services across ministries, departments and agencies, the initiative also provides a central access point for citizens seeking information and interacting with government institutions.
He said the introduction of NORA further highlighted the state’s interest in deploying emerging technologies, particularly artificial intelligence, to improve citizens’ engagement with government services.
