Red Star boosts e-commerce
A first of its kind industry solution to manage “Pay-On-Delivery” transactions for online businesses and e-transactions has been deployed by Red Star Plc, a leading courier and logistics organization with decades of service delivery experience.
The application, known as “Saddle”, allows instant payment on delivery reconciliation, enable customers monitor and track the movement of ordered products until items are delivered and at the same time, allows e-platforms/partner companies to seamlessly receive notifications when orders are placed.
According to Jayson Oyarekhua, head, Projects and New Ventures, Red Star Plc, the application has been customized in such a way that it enables organizations especially those in e-commerce, track orders from clients, monitor activities prior to delivery and generate report after delivery or as at when due. “The application will enable a transparent solution on all sides of the e-commerce chain; Red Star Express PLC, the E-commerce platform and the end user who ordered the product”.
Jayson disclosed that subscribing to the Saddle application will provide several features that will be beneficial to e-Commerce platforms across the country. “The features are meant to change the way e-tailing is executed; it will impact on logistics management tool, provides cash and card payment solution, it will act as front-end app for delivery agents, back-end tool for dispatch, monitoring and reconciliation, provide pick-up and drop-off tools, provide tracking information for consumers and provide industry solution for multiple e-commerce sites/platforms”.
This solution is flexible enough to suit individual business models. The application could be customized to fit the business need of the back end user of this product.