SEL Capital opens centre, to groom SMEs
SEL Capital Limited has launched Customer Experience Centre (CEC) to improve and deliver exceptional experience, providing great opportunity for the financial services company to effectively attend to all of its customers’ enquiries, requests and address their complaints.
The Managing Director of the company, Segun Opaleye, said: “We are pleased to launch our CEC at Still Earth Capital Finance. The CEC has been set up to promptly receive and attend to all your enquiries, requests and complaints.
“Equipped with the latest technology, product knowledge and effective customer handling skills, our customer service officers are available to deliver a unique experience each time you contact us for enquiries, requests and complaints about our products and services.”
Meanwhile, he said SMEs can also get advice on how to establish Letters of Credit (LCs) and be guided on issues around corporate governance, adding that understanding the customers’ business was one of the easiest ways to meet their needs.
“For us, the business model is very clear. You really cannot advise customers if you do not know their business. That is why understanding the customers’ needs and business model remain a priority for us in our drive to build wealth for our clients”.
Opaleye noted that the company will continue to provide exceptional service experience to clients and financial partners, while enhancing the growth and success of their businesses.
Already, SEL Capital offers financial advisory services, wealth management, investment advisory services and funding solutions to individuals, Small and Medium-scale Enterprises (SMEs), corporate institutions, government and High Net-worth Individuals (HNIs).
According to him, the company is committed to becoming a gateway and catalyst for mobilising capital for growth and development across Africa.
He said clients can make enquiries on the company’s services including but not limited to consumer finance, Small and Medium-scale Enterprises (SMEs) funding and structured finance, as well as its project finance, financial advisory and wealth management services.
He said that SEL Capital will continue to distinguish itself by providing exceptional services that will help customers achieve sustained growth in their businesses.
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