Service recovery skill: Get off to a good start
When customers reach out to you with a problem, it’s likely they have already made attempts to resolve it. They have explored self-service options or communicated with someone else in your organization without satisfaction.
Bridging the gap in the building industry
Housing is an essential component of our existence and that is why successive administrations have reiterated the need to take care of the alleged 17 million housing deficits in the country.
Secrets to make more money by imagining more and thinking less
The road to consistent peak performance is using your mind right, using the tool of your imagination to influence the sales process. Your life is already being influenced and controlled directly by your thoughts so this isn’t anything new.
Conversion strategy - your marketing is dead without it!
The importance of marketing is not alien to an entrepreneur. You already know without being told that marketing is how you get your products/services sold. So, this unusual article is not about marketing...
Intelligence information sharing: benefits of collaboration among security agents in Nigeria
When breakdowns in information sharing occur, it erodes trust and is counterproductive to risk management, an example was the case where the US Troops providing combat training for the Nigerian Ranger Unit for counter insurgency opps...
Turner Wright: Celebrating two decades of providing integrated science solutions
Turner Wright Limited will today roll out the drums to celebrate two decades of providing unique and effective animal health products and solutions. With several years of experience in handling Veterinary pharmaceuticals....
Intelligence information sharing: Benefits of collaboration among security agents in Nigeria
According to J. Edgar Hoover (1895-1972) a long time director of the Federal Bureau of Investigation (FBI) “The most effective weapon against crime is cooperation...
Delivering value in the real estate industry is our focus
Recent studies have shown that Nigeria has about 17 million housing deficit, so when Marcopolo Group Limited was established about fifteen years ago, the primary focus of the organisation is to help in bridging this gap by providing accommodation...
Doubt that you can make a difference at work? think again!
If you ever find yourself doubting that you can make a difference at work, I have a personal story that illustrates how easy it really is. My first career was in marketing, with national and international advertising agencies.
Ways to use social media to stay ahead
Social Media is changing the way businesses work. The need for businesses to be on social media networks is more of a necessity than a choice.