How banks are grappling to safeguard customers’ funds against e-fraud
Over six years ago, a cashless policy became totally operational in Nigeria. The aim was to encourage electronic transactions and reduce the amount of physical cash in the economy
Should banks compensate their customers?
It was a lovely surprise to receive in the mail this past February a cheque from my bank. The letter went on to explain that after an audit they found out that the customer service I received in 2016
‘Customers deserve more but operators are challenged’
Telecommunications subscribers, and indeed customers deserve the best of services for the sector to move forward, but operators are seriously challenged.
Polaris launches collateral-free salary advance for customers
In line with its commitment to creating innovative financial solutions, Polaris Bank has launched a quick credit solution called, “Polaris Salary Advance”.
Increasing your sales
Any entrepreneur that wants lasting success in business must be out to make Customers rather than making Sales. When you make more Customers, you’ll definitely make more sales. Those who are only out to make sales at the expense of making customers don’t last in business. For every Customer that patronises you, he or she…
Dangote rewards loyal cement customers, offers refinery priority distributorship licence
Dangote Cement Plc. has offered cash rewards and priority distributorship license when its refinery takes off next year for its loyal cement customers. President of Dangote Group, Aliko Dangote, who made the pledge, thanked the loyal cement distributors for their faith in the company and also assured them of consistent reward, as a form of…
Keystone, Fidelity empower entrepreneurs, customers
Keystone Bank Limited through its Pink Network initiative, organised a capacity building workshop tagged: “The Accelerate Business Seminar”, in furtherance of its commitment to empower female entrepreneurs across the country. The Pink Network is an online platform to learn, get mentorship, share business ideas and interact. The one-day seminar- the second edition, was held at…
Dealing with difficult customers
The second reason is that they may not be entirely sure what they’re looking for in the first place. They are attempting to determine their own needs by trial and error.
Bank rewards customers with cash gifts
One of the leading commercial banks in the country, Skye Bank Plc., has increased the number of millionaires among the poor masses to 33. They were beneficiaries of the bank’s improved service delivery to its customers.