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customers

21 Sep
The number of electricity consumers on estimated billing rose marginally in the second quarter of this year despite the increased deployment of prepaid meters by distribution companies.
18 Sep
The Port Harcourt Electricity Distribution Company (PHED) has announced plans to meter over 80 per cent of its customers in Rivers, Akwa Ibom
11 Aug
Stakeholders who are critical to knowing your customers (KYC) compliance have been charged to adopt a collaborative approach towards deepening compliance in the country.
4 Sep 2021
Over six years ago, a cashless policy became totally operational in Nigeria. The aim was to encourage electronic transactions and reduce the amount of physical cash in the economy
22 Apr 2021
It was a lovely surprise to receive in the mail this past February a cheque from my bank. The letter went on to explain that after an audit they found out that the customer service I received in 2016
24 May 2020
For seamless service to customers and easy banking, Sterling Bank Plc has designed a new application that can be used for all banking and payment transactions.
11 Mar 2020
Telecommunications subscribers, and indeed customers deserve the best of services for the sector to move forward, but operators are seriously challenged.
15 Aug 2019
In line with its commitment to creating innovative financial solutions, Polaris Bank has launched a quick credit solution called, “Polaris Salary Advance”.
9 Sep 2018
Any entrepreneur that wants lasting success in business must be out to make Customers rather than making Sales. When you make more Customers, you’ll definitely make more sales. Those who are only out to make sales at the expense of making customers don’t last in business. For every Customer that patronises you, he or she…
12 Jul 2018
Dangote Cement Plc. has offered cash rewards and priority distributorship license when its refinery takes off next year for its loyal cement customers.  President of Dangote Group, Aliko Dangote, who made the pledge, thanked the loyal cement distributors for their faith in the company and also assured them of consistent reward, as a form of…
18 Dec 2017
Keystone Bank Limited through its Pink Network initiative, organised a capacity building workshop tagged: “The Accelerate Business Seminar”, in furtherance of its commitment to empower female entrepreneurs across the country. The Pink Network is an online platform to learn, get mentorship, share business ideas and interact. The one-day seminar- the second edition, was held at…
27 Jan 2017
When customers reach out to you with a problem, it’s likely they have already made attempts to resolve it.  They have explored self-service options or communicated with someone else in your organization without satisfaction.

Latest

14 mins ago
The International Executive Committee of the All Africa Music Award (AFRIMA), in conjunction with the African Union Commission (AUC), on Tuesday, appointed Mr Makhtar Diop as the country director
32 mins ago
Fellow Nigerians, I address you today, with a deep sense of gratitude to God and a high level of appreciation to all Nigerians whose tremendous goodwill gave me the opportunity to provide leadership...
37 mins ago
President Muhammadu Buhari has decried the level of trade among African countries but stated that the Continental Free Trade Area (AfCFTA) would succeed if the various governments demonstrate
47 mins ago
An employee of the Independent National Electoral Commission (INEC), in Anambra State, Duruocha Osita Joel, who was declared missing, has been found dead.
47 mins ago
Nurse educators under the Federal Ministry of Health have dragged the Federal Government to court seeking an interpretation of the newly signed harmonised retirement age for teachers in Nigeria.