Ecobank unveils more banking lounges
Ecobank Nigeria has unveiled three additional lounges in Uyo, Port Harcourt, and Abuja, meant for its “Advantage Customers.”The innovation was scripted to offer dedicated banking services targeted at the upwardly mobile customers and generally, professionals in various fields.
The services include a bouquet of lifestyle enriching products to address their day-to-day banking needs with dedicated relationship managers, whose main function is to give specialised services and on board the customers to all our service points.
Speaking at the opening of the Lounge in Abuja, the Group Head, Personal Banking, Mrs. Olukorede Demola-Adeniyi, said the decision to establish lounges in various parts of the country was conceived to promote excellent banking services to its customers. She noted that customers in the Advantage Banking segment would have opportunity for personalised services in the various lounges.
According to her, the lounge, which is fully kitted with state of the art digital touch screen computers, will further create a conducive and comfortable ambience for Advantage customers to do their transactions with ease.
“It is our effort to raise the bar in service delivery for our customers. As a Bank, we cherish and hold our customers in high esteem and would want to hear them speak to us, while we listen and make deliberate efforts to provide the best service delivery channels and outlets available to them. Our plan is to open more of such outlets in most parts of the country,” she said.
In addition, the Gold debit and credit Mastercard is available to these customers in local and foreign currencies, which enable customers’ access loyalty benefits/discounts from the bank’s partners – hotels, boutiques, and fragrance shops amongst others.
At the commissioning of the Abuja Lounge, the Managing Director, Tom Hawksworth Limited, Adekola Isaiah Ogundayo, commended Ecobank for promoting the interest of its customers and expressed optimism that the lounges would attract more customers.
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