Firm unveils platform to integrate operations, reduce business software costs

In the bid to help organisations streamline operations, reduce software costs and improve productivity, Gurugeeks has unveiled Exceed, an integrated business management platform that brings Human Resource Management (HRM), Customer Relationship Management (CRM) and other business functions under one system.
 
The Co-founder of Gurugeeks, Mr. Femi Ade, said the App was developed to address challenges associated with fragmented information, poor visibility of business operations and the rising cost of software, particularly among businesses that rely on multiple applications to manage their workforce and daily activities.
 
Speaking during the Exceed Product launch, in Lagos, he said many organisations still depend on email communication to manage operational activities, making it difficult to track tasks, monitor progress and ensure accountability across departments.
 
He said sales representatives and business development executives often operate separate systems.

Leaving chief executives and general managers without a comprehensive view of employees’ performance and how their activities contribute to overall business objectives.
 
Ade identified rising software costs as another challenge, noting that businesses often acquire additional applications as their workforce expands, while many human resource and customer relationship management solutions require payments in foreign currencies.
 
According to him, the situation places additional pressure on employees, particularly human resource managers and business development teams, who spend considerable time retrieving records, obtaining approvals and switching between different applications to complete routine tasks.
 
He said Exceed was developed to address these challenges by combining HRM, CRM, helpdesk services and workflow automation in one platform, enabling businesses to manage their operations without relying heavily on separate software applications and email communication.
 
The platform also incorporates four operational functions, including IT support, logistics, procurement, and facilities as well as maintenance management. Ade said the integrated helpdesk would allow employees to report issues, submit requests and monitor their resolution through a centralised system.
 
He added that the platform includes project management, task allocation, escalation, deadlines, timesheets and staff rota management, allowing organisations to handle activities that would otherwise require separate paid applications.
 
Ade said the system also provides a mechanism for managing staff-related expenditure through a process that allows employees to request funds, obtain approval from the finance department and submit reports showing how allocated funds were spent, including supporting evidence.
 
He said Exceed goes beyond conventional HR and CRM functions by incorporating asset management, staff training, performance management and goal-setting features. Its asset management function allows organisations to record equipment assigned to employees, monitor their condition and value, and track their location and reassignment.
 
The platform also features an AI-powered virtual assistant designed to guide users through its functions, alongside integrated dashboards and analytics to help business leaders monitor performance and make informed decisions.
 
He added that the platform offers different subscription packages for startups, growing businesses and large enterprises, with provisions for organisations employing fewer than 10 people, up to 100 employees, as well as larger workforces of up to 5,000 and above. He added that the platform offers a 21-day free trial, while eligible growth and enterprise subscriptions attract a 10 per cent discount under an annual payment arrangement.
 
The General Manager, IT, TGI Group, Mrs. Lateefat Yasir, highlighted the challenges of disconnected software systems in businesses.
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She said that technology alone does not deliver results, adding that implementation choices and usage are crucial.
 
She stated that AI should solve real problems and help people complete work effectively, explaining that responsible technology use requires privacy safeguards, transparency, and oversight.
 
She urged businesses to choose capabilities that support future goals, adding that the future of business is about making technology work better for people, not just adopting more technology.