Emirates deploys smart technology to ease boarding access

Emirates deploys smart technology to ease boarding access

Ahead of peak travel season, Emirates has introduced smart technology to enhance a smooth and swift travel experience for customers.

The airline urged all passengers to arrive at the airport up to three hours before the flight, and take advantage of Emirates’ multiple smart technologies for seamless travel.

The United Arab Emirates (UAE) national carrier encouraged passengers to download the Emirates app on their mobile phones to get all the flight details at their fingertips.

Users can track their baggage, as well as book and change flights, download a digital boarding pass for most destinations, check what meals will be served onboard, book their chauffeur drive service and even pre-select and plan movies to watch via the ice inflight entertainment- so that no time is wasted in getting the kids comfortable and happy onboard.

Besides, all passengers can check in online 48 hours ahead of their flight using the online check-in option on the Emirates website. In a few clicks, they can select a seat and preferred meal, and take advantage of any last-minute upgrade options.

Those starting their journeys from Ajman can also take advantage of a 24‑hour City Check‑in at Ajman Central Bus Terminal. Passengers can check in up to four hours before the flight departs, present health documents, check-in baggage and collect boarding passes, buy a bus ticket and head directly to Emirates Terminal 3, with regular bus departures throughout the day from 4 am to 11.30 pm. Upon arrival at the airport, travellers can simply continue through to their flight.

An excellent and complimentary option – especially for families travelling with children – is to drop luggage the night before travel. Passengers who are departing from Dubai can check in early and drop off their bags at the airport 24 hours before departure, or 12 hours before departure if flying to the U.S. or Tel Aviv, and then arrive at the airport and proceed directly to immigration.

A quick and easy option once at the airport is the self-check-in kiosks. Travellers can follow the steps on the touchscreen kiosk and complete the check-in process or operate the kiosk without a touch using a mobile phone.

It’s possible to view the travel itinerary, choose a preferred seat and add Emirates Skywards numbers, and if you’ve already checked in online, there is also an option to use the baggage drop area to check in bags.

For First and Business Class customers departing Dubai, the Smart Tunnel at Dubai International Airport is a world-first for passport control, whereby passengers simply walk through a tunnel and are cleared by immigration authorities without human intervention or the need for a physical passport stamp.

All it takes to register is a quick photo at check-in to capture facial data. Travellers can check in, clear immigration, access the airport lounge in Concourse B and board flights at selected gates purely by facial recognition or using their boarding pass.