Unity Bank celebrates frontline staff, customers

To mark the 2023 Customer Service Week, Unity Bank Plc customers have won prizes while participating in engagement activities lined up for the week-long celebration.

From October 2 to 6, the Bank celebrated the exceptional teams in its over 200 branches nationwide rewarding outstanding staff members, while reflecting on the theme of this year’s event, ‘Team Service’.

To make the week memorable and exciting, all branches of the bank engaged in several activities that reflected the importance of teams in delivering outstanding customer service in the bank, while customers received cash rewards by taking part in online and offline special offers.

Ahead of the celebration, Unity Bank’s Managing Director/Chief Executive Officer, Tomi Somefun, while congratulating frontline teams and stressed the “Bank’s Service Charter which provides the benchmarks, culture and values as well as performance standards for upholding service excellence and commitment to our customers”.

While describing the customers as the lifeblood of the bank, Somefun said: “We celebrate our frontline teams for strongly and meaningfully reinforcing service excellence and on this score, our Bank does not take for granted your choice to Bank twith us as we understand that choosing us is because of our shared values, commitment to excellence and exceptional service to you at all times.

“As we look to the future, we pledge to remain customer-centric, embracing innovation to serve you better and therefore make your satisfaction our top priority.”