How to overcome obstacles to cloud-based health centres adoption

A new study has identified technological limitations, inadequate infrastructure, and professional resistance as significant barriers to adopting cloud-based health centres in Benue State.

Cloud-based health centres use cloud computing to store, manage, and exchange patient information. This allows healthcare providers to deliver personalised care and make informed decisions.

The independent research conducted by Dr Patience Bakre highlighted the potential advantages of cloud technology, such as enhanced efficiency, data management, and patient care

Titled, “Assessing Factors Militating Against the Acceptance and Successful Implementation of a Cloud-Based Health Centre from the Healthcare Professionals’ Perspective: A Survey of Hospitals in Benue State, North Central Nigeria”, the study evaluated the challenges healthcare professionals face in adopting cloud-based health centres.

The study surveyed 300 healthcare professionals across various hospitals to identify key factors influencing the acceptance and implementation of cloud-based systems.

Key findings revealed that “performance expectancy” is pivotal; professionals are more inclined to embrace cloud technology if they believe it will improve job performance and patient care.

Also, familiarity with cloud technology, referred to as “cloud-based health knowledge,” significantly affects willingness to adopt these systems, underscoring the necessity for training and education.

The study identifies “IT infrastructure” as a major impediment, noting that unreliable internet and lack of necessary hardware hinder successful implementation. Moreover, social influences, such as support from colleagues and management, play a critical role in acceptance.

Another barrier was resistance to change, driven by fears surrounding new technologies and job security. Addressing these issues through effective communication and change management strategies is vital.

Concerns over data security and privacy are highlighted, with healthcare professionals expressing apprehension regarding the safety of patient data in cloud systems. Robust security measures are essential for fostering trust and acceptance.

The study advocated a comprehensive approach to overcoming obstacles to cloud-based health centre adoption, including improving IT infrastructure, providing training, managing resistance to change, and ensuring data security.

These insights aim to assist policymakers, healthcare administrators, and technology developers in enhancing the acceptance and effectiveness of cloud technology in Nigeria’s healthcare sector, ultimately improving patient outcomes and healthcare delivery.