Elohor Rita Ebieroma is a skilled professional with over a decade of experience in Software Development, Information Technology and Business Intelligence. Her career is marked by successful roles across Jumia (Africa Internet Group), Fintrak Software, NOWNOW Nigeria and M-KOPA, where she has leveraged her expertise to improve operational efficiencies, enhance system security, and deliver high-quality IT services. Elohor is known for her strategic thinking, technical insight, and proactive approach to problem-solving. Currently, the Lead Business Intelligence Analyst at M-KOPA, she holds a Bachelor of Engineering degree in Information and Communication Engineering and a Master’s Degree in Information Technology. She speaks in this interview with IJEOMA THOMAS-ODIA, on her passion and significant contribution to the information technology industry.
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You have over a decade of experience in Software Development, Information Technology, and Business Intelligence. Take us through your career trajectory.
I’ve worked across various sectors, starting as a Software Developer at Jumia (Africa Internet Group), where I developed software solutions for data extraction and created content management systems. From there, I transitioned to Fintrak Software as an MIS Software Implementation Officer, coordinating data quality processes and developing ETL (Extract, Transform, and Load) pipelines for financial reporting software and core banking applications. My journey continued at NOWNOW Digital Systems Limited as a Business Intelligence Lead, where I utilised Oracle DB and Business Intelligence tools like Tableau and Metabase with programming languages such as Python and VBA to deliver advanced analytics and improve service quality. At M-KOPA, I lead business intelligence initiatives to drive performance across East and West African markets, focusing on data-driven insights and process automation.
You have worked in various capacities delivering enhanced IT services, how have you honed your skills?
I’ve honed my skills through formal education, certifications, and practical experience. I first earned a B.Eng. in Information Communication Engineering from Covenant University. Later, I returned to further my education and completed a Master’s degree in Information Technology from the University of Lagos, providing me with a strong foundation. Additionally, obtaining Google’s Project Management course certificate has been invaluable. On the job, I’ve consistently sought challenging projects that push my limits and collaborated with diverse teams to learn from their expertise. Continuous learning and staying updated with industry trends and new technologies have been crucial in honing my skills.
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As the Lead Business Intelligence Analyst at M-KOPA, how have you infused your passion for technology and data-driven insights in your role?
At M-KOPA, I leverage my passion for technology and data-driven insights by automating sales reporting pipelines, which increase efficiency and improve sales performance. I work closely with the credit and risk teams to develop anti-fraud programmes and with sales teams to create actionable insights that drive revenue growth. By employing advanced Excel, VBA, SQL, Power BI, and Looker techniques, I’ve enabled the business to make informed decisions. My role also involves training stakeholders to improve data fluency and collaborating with software and data engineering teams to foster a data-driven culture within the organisation.
In your view, how have women fared in the Information Technology (IT) space? Are you satisfied with the number of women playing in your field?
Women have made significant strides in Information Technology (IT), breaking barriers and excelling in various roles. However, the representation of women in IT, especially in leadership positions, is still not where it should be. There has been progress, but there’s a need for more initiatives that encourage and support women entering and advancing in the field. Mentorship programmes, inclusive work environments, and policies that address gender biases are essential. While I’m encouraged by the progress, I’m not satisfied and believe more can be done to achieve gender parity in IT.
What drives you for success? How do you stay motivated?
My drive for success is fueled by a passion for technology and a desire to make a meaningful impact through data-driven solutions. Seeing the tangible results of my work, whether it’s improved sales performance or enhanced user experiences, keeps me motivated. Additionally, setting personal and professional goals helps me stay focused. Continuous learning and adapting to new challenges also play a crucial role in maintaining my motivation. The support of my peers and mentors and the satisfaction of overcoming obstacles and achieving results drives me to keep pushing forward.
How can more women climb the ladder just as you have done?
I would say women should seek out mentors and role models who can provide guidance and support. Building a robust professional network and continuously improving skills through education and certifications are crucial. Women should always advocate for themselves, take on challenging projects, and not shy away from leadership opportunities. Organisations also play a critical role by fostering inclusive cultures, providing mentorship programs, and ensuring equal opportunities for advancement. Confidence and resilience are essential, as is the willingness to push through barriers and seize opportunities.
What significant impact do you hope to see that can transform the IT industry in Nigeria?
I hope to see increased investment in technology education and infrastructure to bridge the digital divide in Nigeria. Encouraging more women and underrepresented groups to pursue careers in IT is also crucial. Additionally, fostering innovation through support for startups and local tech ecosystems can drive economic growth and create job opportunities. Enhancing data protection and cybersecurity measures will be essential as Nigeria’s digital landscape evolves. Overall, I envision a more inclusive and technologically advanced Nigeria that leverages its talent pool to drive sustainable development.
What is your life mantra?
My life mantra is “Continuous improvement is better than delayed perfection.” This philosophy drives me to keep learning, growing, and adapting, ensuring I strive to improve personally and professionally. It reminds me that progress is a journey, and each step forward, no matter how small, contributes to long-term success.
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