Heirs Life Assurance improves workplace dynamics with ‘Listening in the Workplace’ training for staff

Heirs Life Assurance( HLA), a pioneering force in the Insurance industry, has made waves with its recent triumph in the realm of corporate training. The firm has just wrapped up its groundbreaking ‘Listening in the Workplace’ training for all staff, conducted by The Listening School, with resounding success.

This transformative initiative aimed to equip corporate executives with the essential skills of effective listening and has set new benchmarks for communication culture and employee engagement within the organisation.

The ‘Listening in the Workplace’ training had clear objectives, including instilling a culture of attentive listening, empowering diverse perspectives, reshaping communication norms, providing essential listening techniques, introducing various listening structures, and enabling more productive workplace meetings.

The impact of this comprehensive training programme for all staff of Heirs Life Assurance has been nothing short of extraordinary. Participants who have embraced the techniques and structures learned during the programme have contributed to clearer and more concise communication, leading to a reduction in misunderstandings and conflicts, while simultaneously fostering a spirit of teamwork and collaboration.

A participant observed that embracing listening structures not only fosters a sense of value, but also enhances psychological safety among employees, thereby elevating engagement levels and job satisfaction.

Many participants lauded the training’s practicality and immediate applicability in their day-to-day work. They also reported significant improvements in communication with their teams and colleagues, which, in turn, led to enhanced collaboration and a more positive work environment.

Head, Human Resources, Heirs Life Assurance, Yetunde Ayeni, said: “This programme goes beyond the basics; it empowers executives with the tools to create a culture of listening, leading to better decision-making, improved engagement and enhanced productivity.”

Chief Executive Officer, The Listening School, Mrs Ebele Chukwujama, remarked, “Our ‘Listening in the Workplace’ programme is a game-changer. It empowers executives with the mindset and techniques to genuinely connect with their teams and colleagues, nurturing a culture of collaboration and understanding.”

The success of the ‘Listening in the Workplace’ programme can be attributed to its well-thought-out delivery style, which includes pre-training orientation, interactive tools, small group sessions, diverse delivery methods, and post-training support.

To sum it up, Heirs Life Assurance’s ‘Listening in the Workplace’ training programme for all staff has achieved remarkable success, heralding a new era in the organisation’s communication culture and establishing fresh standards for employee engagement. By embracing the principles and techniques of active listening, the firm has taken a significant step toward creating a workplace where every voice is not only heard, but also valued, and where every employee is empowered to contribute to the organisation’s enduring success.